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Elements and Performance Criteria

  1. Identify inspection requirements
  2. Inspect property
  3. Record and report inspection findings

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

organisational skills to

plan and arrange a property inspection

schedule and meet timelines

communication skills to

interpret written and oral information

complete documentation and report findings

negotiate client requirements and access arrangements

observation skills to

assess condition of property

technical skills to

use business equipment to complete reports

interpret mapsplansdiagrams etc

interpersonal skills to

relate to people from a range of social cultural and ethnic backgrounds and physical and mental abilities

Required Knowledge

organisational and professional procedures ethical practices and business standards

OHS issues and requirements

EEO equity and diversity principles

limitations of work role responsibility and professional abilities

relevant Acts and regulations

BCA requirements

types of property classes and characteristics

basic knowledge of property contracts and administrative requirements

inspection methods for different property types

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Conducting and completing a property inspection within agreed timeframes and in compliance with all applicable industry legal and organisational requirements

Applying effective communication and coordination techniques required to access property and organise inspection

Complying with established inspection processes noting any variations in approved property requirements and preparing findings in a report suitable for analysis and dissemination

Consistency in performance

Competency will need to be demonstrated over a period of time reflecting the scope of the role

Where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the ability of the person to assess competence

All assessment which is part of a structured learning experience must include a combination of direct indirect and supplementary evidence

Where assessment is for the purpose of recognition RCCRPL the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

Context of and specific resources for assessment

Context of assessment

Assessment can be through a simulated project based activity and must include evidence relating to each of the elements in this unit covering all activities from identifying inspection requirements to undertaking a property inspection and reporting the findings

Evidence must include relevant property documentation including notes from at least two property inspections and copies of the property inspection reports

Specific resources for assessment

A registered provider of assessment services

Competency standards

Assessment materials and tools

Suitable site for property inspection

Workplace documentation

Candidate special requirements

Costtime considerations


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Type of inspection may be:

statutory

planned

periodic

irregular

at change of use

at development stage

related to a complaint

related to illegal works and/or usage

Clients may include:

property owners

property agents

tenants

building supervisors

project managers

agents

government and legal instruments/agencies

Organisational requirements may be outlined and reflected in:

quality assurance and/or procedures manual

goals, objectives, plans, systems and processes

business and performance plans

mission statements, strategic plans

policies and procedures in relation to client service

legal and organisational policy/guidelines

access and equity principles and practice guidelines

ethical standards, codes of practice

complaints and dispute resolution procedures

ohs policies, procedures and programs

quality and continuous improvement processes and standards

Inspection processes may relate to:

timeframes

statutory limitations

the type of job

the complexity of construction

the type of construction

Relevant people may include:

supervisors

site personnel

colleagues

clients

legal representatives

industry professionals and associations

Property documentation may include:

contracts

permits

building codes

licences

specifications

agreements

plans

checklists

previous inspection reports

Legislative requirements may be outlined and reflected in:

relevant commonwealth/state/territory legislation which affect organisational operation:

ohs

environmental issues

equal employment opportunity

industrial relations

anti-discrimination and diversity

Australian standards, quality assurance and certification requirements

codes of practice which may cover areas including: the market sector, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas, electricity), contract or common law

award and enterprise agreements

trade practices

privacy requirements

strata, community and company titles

tenancy agreements

home building requirements

Interpersonal techniques may relate to:

verbal or non-verbal language

two-way interaction

constructive feedback

active listening

questioning to clarify and confirm understanding

accurately interpreting non-verbal and verbal messages

the use of language and concepts appropriate to cultural differences

clear and concrete presentations of options

culturally inclusive and sensitive engagement techniques

Inspection site may include:

new buildings

alterations

existing buildings

ruinous structures

dangerous structures

environmental conditions

multiple locations

land and/or structures

Specialist advice may be sought from:

valuers

planners

builders

sub-contractors

technical experts

government officials

industry professionals and associations

manager/supervisor

colleagues

Verifiable evidence may include:

qualitative/quantitative data

visual assessment of the physical and aesthetic aspects of the property

inspection checklists, records and notes

Business equipment/technology may include:

computers

e-mail

internet/extranet/intranet

facsimile machines

printers

photocopiers

data storage devices

software applications such as databases, word applications

scanners